Filetrac
CLAIMS MANAGEMENT SYSTEM

About the client

FileTrac is one of the largest providers of Claims Management Systems in the US. FileTrac’s solution has been rated as the #1 Claims Management System in the Industry by the National Adjusters Association and is a web-based claims management solution for P&C, CAT, TPA and Auto Appraisal businesses.

Business challenges

A Web-based Claims Management System requires a full-time online connection for the Adjusters to be able to upload reports, communicate within the system, log expenses and time etc. which is not possible when performing fieldwork using smartphones.

Solution

Axon developed an iOS mobile application for independent adjusters who are working in different fields. It is an ideal fit for firms with multiple office locations that require strong supervisory controls and a quality assurance drove workflow. 

In addition, the mobile application covers every gap in workflows that are presented in the SaaS solution which significantly increases both productivity and accountability:
- Used fingertip authentication/ authorization to achieve high-level security
- Internal email and chat for fast and secure communication
- Integration with Google Maps for easy navigation and posting of labeled photos
- Real-time access to the database of claims
- Ability to check status and perform updates

Expected results

- Significant simplification of daily activities for adjusters
- Adjusters can submit a claim using the smartphone in a few clicks

Technology stack

iOS Application: Objective-C, UIKit, SOAP. Compatible with iPhone 6 and above

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